Privacy & Cookies Policy
1. Introduction
This policy explains how Hastings Atelier collects, uses, and protects your personal data, and how we use cookies on our website.
2. Who We Are
Hastings Atelier
Unit 2, First Floor
12 Claremont
Hastings
East Sussex
TN34 1HA
Email: hello@hastingsatelier.com
3. What Data We Collect
We may collect the following information:
- Name
- Email address
- Billing details
- Order history
- Any information submitted via forms
4. How We Use Your Data
We use your data to:
- Process bookings and payments
- Send booking confirmations and updates
- Respond to enquiries
- Send marketing emails (only if you opt in)
- Improve our website and services
5. Payments
Payments are processed securely via Stripe.
We do not store card details on our servers.
6. Marketing Communications
If you sign up to our newsletter, we may send occasional updates about classes and workshops.
You can unsubscribe at any time using the link in our emails.
7. Cookies
Cookies are small text files stored on your device when you visit our website.
We use cookies to:
- Ensure the website functions correctly
- Enable checkout and booking functionality
- Improve performance and user experience
- Analyse website usage (if analytics are enabled)
8. Types of Cookies We Use
Essential Cookies
These cookies are required for the website to function and cannot be switched off.
Analytics Cookies
Used to understand how visitors interact with the website.
Marketing Cookies
Used to deliver relevant content or advertising (if applicable).
9. Cookie Table
| Cookie Name | Purpose | Duration |
|---|---|---|
| woocommerce_cart_hash | Tracks cart contents | Session |
| woocommerce_items_in_cart | Stores cart items | Session |
| wp_woocommerce_session_ | Maintains user session | 2 days |
| wordpress_logged_in_ | Identifies logged-in users | Session |
| wordpress_sec_ | Security authentication | Session |
| wordpress_test_cookie | Checks if cookies are enabled | Session |
| _ga (if used) | Google Analytics – user tracking | 2 years |
| _gid (if used) | Google Analytics – session tracking | 24 hours |
10. Managing Cookies
When you first visit our website, you will be asked to accept or reject non-essential cookies.
You can also manage cookies through your browser settings.
11. Data Sharing
We may share data with:
- Stripe (payment processing)
- Website hosting provider
- Email marketing provider (if you subscribe)
We do not sell your data.
12. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Request correction
- Request deletion
- Withdraw consent
To exercise these rights, contact us at hello@hastingsatelier.com.
13. Changes to This Policy
We may update this policy from time to time.
Please check this page periodically for updates.
14. Contact
If you have any questions, contact:
hello@hastingsatelier.com